Privacy policy
Privacy Policy (Website Use)
This Privacy Policy explains how we collect and use personal data provided through this website. It applies to general website visitors. If you become a client, we will process additional personal data and provide you with more detailed privacy information as part of our engagement process.
Personal Data We Collect
When you use the forms on this website, you may provide personal information such as your name, email address and phone number. By submitting your details, you consent to us contacting you in relation to your enquiry.
Some forms include an optional opt-in to join our mailing list. If you opt in, we will use your details only to send relevant communications. Every email includes an unsubscribe link.
How We Use Your Data
We use personal data to:
- respond to enquiries and communicate with you
- analyse website usage (e.g. via Google Analytics) to improve performance
- improve our services through feedback and operational review
Lawful Basis for Processing
We process personal data in accordance with the UK GDPR:
- Consent – for newsletters and marketing communications
- Legitimate interest – for responding to enquiries and managing our business
Data Retention
Personal data submitted via this website is retained for up to 90 days, after which it is automatically deleted, unless there is a lawful reason to retain it for longer.
Data Sharing and Transfers
We may share personal data with trusted third-party service providers (e.g. email and communication platforms) solely for business purposes. Where data is transferred outside the UK, appropriate safeguards such as adequacy regulations or Standard Contractual Clauses (SCCs) are in place.
Questions or Complaints
If you have any questions or concerns about how we handle your data, please contact us using the details on this website. You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/
Our Use of Google Analytics
We use Google Analytics to understand how visitors use our website and to help us improve its performance. This involves the collection of your IP address only; no other personal information is passed to Google.
Google uses this data to compile reports on website activity for us. Google may also share this information with other Google services and may use it to contextualise and personalise advertising within its own advertising network.
Further information is available here:
- Google Privacy Policy
- How Google uses data from sites or apps that use its services